Tennis by Mina

Support

The Tennis by Mina app is for Mina’s members: classes, membership, balance and progress in one place.

Contact Mina

Email minaas2001@gmail.com or call +972 52-940-4888. Signed-in members can also find these under Profile → Need help?

Joining

Open the app, tap Create an account and enter your email. We send a 6-digit code to confirm it, then ask for your details. Mina reviews every new member by hand, usually within a day or two, and you can use the app as soon as she approves you. For a child under 16, the parent creates and holds the account.

Setting or resetting your password

On the sign-in screen tap Forgot password?, enter your email and tap Send code. Enter the 6-digit code from the email and choose your password. After approval you receive the same email; then tap I already have a code instead. Codes expire after 10 minutes — if yours has, ask for a new one.

Not getting reminders

Check that notifications for TBM are allowed in your phone’s settings, and that you are signed in. Reminders arrive before your classes and when there is a message from Mina.

Payments

Payments are made directly to Mina, not in the app. The app shows what you have paid and what is still owed. If your balance looks wrong, contact Mina.

Deleting your account

Profile → Delete my account. Your sign-in, name, contact details and photo are removed for good. See the privacy policy for exactly what is removed and what stays.